Effective Date: April 2025
At Vzone Digital Marketing, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines how we process and deliver your orders.
1. Shipping Coverage
We currently ship to all major cities and regions within India. For international orders, please contact us directly before placing your order.
2. Order Processing Time
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All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving payment confirmation.
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You will receive an email confirmation with your tracking details once your order has been shipped.
3. Estimated Delivery Time
| Location | Estimated Delivery Time |
|---|---|
| Within City | 2–3 business days |
| Metro Areas | 3–5 business days |
| Other Regions | 5–7 business days |
Note: Delivery times are estimates and may vary due to unforeseen circumstances like weather, courier delays, or holidays.
4. Shipping Charges
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Shipping charges are calculated at checkout based on the total weight, destination, and selected shipping method.
5. Tracking Your Order
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Once your order has shipped, you will receive an email/SMS with the tracking number and a link to track your shipment.
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You can also log in to your account on www.vzonedigital.com to track your order status.
6. Delays & Issues
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We are not responsible for shipping delays caused by courier services or incorrect shipping information provided by the customer.
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If your order is delayed or hasn’t arrived within the estimated time, please contact our support team.
7. Damaged or Lost Packages
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If your package is damaged during shipping or appears to be lost, please notify us within 48 hours of delivery.
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We will work with the courier service to investigate and resolve the issue.